Explore a refreshing approach to marketing that goes beyond social media. This blog shares actionable strategies like long-form content creation, PR opportunities, and authentic networking to help small businesses and entrepreneurs build lasting connections and achieve sustainable growth. Step into 2025 with intentional marketing that aligns with your values and vision.

Great client and customer experiences start way before a person arrives at your website or begin working with you. Long before people get exposed to your brand on a personal level, they’ve followed a series of customer journey touch points that empowered them to get to know your brand more. In this article, I’ll show you how customer journey touch points help shape an unforgettable customer experience that makes it easy for folks to say Yes to getting involved in what your business offers. We’ll also take a look at the different types of customer journey touch points, from those focused on the pre-purchase period to those focused on the post-purchase period.

Success isn’t just about revenue. Discover holistic success metrics that measure impact, fulfillment, and sustainability in your business.

Discover a creative and intuitive approach to planning your new year as a small business owner. This guide shares practical steps for designing a purposeful and aligned business strategy without the rigidity of traditional planning.